1. Information We Collect
- Account Details: Name, email address, phone number, company name, business profile, and login credentials (if you create an account or subscribe to alerts).
- Usage & Device Data: IP address, browser type, device type, operating system, device identifiers, app version, pages visited, and session durations.
- Cookies: Small data files used to remember preferences, analyze usage, and enhance user experience.
- Communications: Any messages or attachments you send when contacting support or requesting consultancy services.
2. How We Use Your Information
We use the information collected to:
- Provide tender suggestions and consultancy services
- Customize alerts based on your preferences and industry
- Improve platform functionality and user experience
- Secure our systems and prevent fraud
- Send service updates, transactional emails, or newsletters
- Comply with legal and regulatory requirements
3. Data Sharing & Disclosure
- Trusted service providers (e.g., hosting partners, analytics tools, email platforms) under confidentiality agreements
- Government portals (e.g., GeM, eProcurement) if you engage us for tender filing
- Legal authorities, when required by law or to protect our legal rights
- In the event of a business merger, acquisition, or asset transfer, your data may be part of the transferred assets
4. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Meet legal and compliance obligations
- Maintain records for audits or dispute resolution
Once no longer needed, your data is securely deleted or anonymized.
5. Security Measures
- HTTPS encryption for all data in transit
- Role-based access controls and authentication
- Regular system and security audits
- Data storage on secure, monitored servers
6. Children’s Privacy
Our services are designed for individuals 18 years and older. We do not knowingly collect personal data from children. If you believe a minor has submitted information, contact us to have it removed.
7. Your Rights
Subject to applicable laws, you may:
- Request access to your personal data
- Ask for corrections or updates
- Request deletion or restriction of use
- Withdraw consent at any time
- Request a copy of your data (data portability)
To exercise these rights, contact us at privacy@tendersuggest.com.
8. International Data Transfers
Your information may be processed in India or other countries where our infrastructure or partners are located. We ensure appropriate safeguards in compliance with applicable data protection laws.
9. Third‑Party Links
Our platform may contain links to external websites (e.g., GeM, CPPP). We are not responsible for the privacy practices or content of third‑party sites. Please review their privacy policies before sharing data.
10. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised Last Updated date. Continued use of our Services after changes indicates acceptance of the updated policy.
Contact
If you have questions about this policy or our privacy practices, reach out:
- Email: privacy@tendersuggest.com
- Location: India