Refund Policy

Empowering Indian businesses in the procurement ecosystem since 2012

Refund Policy

TenderSuggest ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us when you use our website, mobile applications, and related services (collectively, the "Services").

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Last Updated
October 17, 2025

This policy explains what we collect, why we collect it, and how you can manage your information.

Digital Signature Certificate, Tender Alert Service, Tender Support Service.

Since these are non-tangible irrevocable products, issued to a particular individual or company, we do not issue refunds once the order is processed.

However we do give refunds (in cases where valid documents were submitted, as per DSC documentation guidelines of the Certifying Authority) for the following highly unlikely events.

1. Non-delivery of the product within a maximum of 30 days

2. Non-availablity of the product.

Contact

If you have questions about this policy or our privacy practices, reach out: